What is people centric software?
At one level, People Centric Software is simply software that is centered around the point of view of the user of the software and what they are trying to accomplish. That's not a bad thing at all and many sites, particularly in the Web 2.0 world rightly claim an exceptional user experience. However we think that within the realms of the enterprise, there is a lot more that can be done.
At BinaryPlex, we believe that People Centric Software as a philosophy goes more than skin deep. It's about software that is not only effective to use, but that also acts as an agent on behalf of people to help make thier jobs easier. Expertise location is a great example. Smart software should work on behalf of people to locate and identify experts. Why should you fill in a profile to let the organisation know what skills you have when your daily activity demonstrates these? Why do you have to tag your content the way everyone else thinks to ensure discoverability when smart software that understands what you're writing about can help do this for you? Sure it's a greater challenge for the software package to interact and talk with the content stream in your organisation to understand what you're doing and the expertise you're demonstrating, but for us, that's what People Centric Software really means. Using the knowledge that already exists in organisations to make smart decisions in partnership with you, rather than having you repeat yourself into yet another system.
